To start using this feature, and set up an automatic response for your Facebook reviews, just log in to your EmbedReviews account and complete the following steps.
1. Go to the Autoresponder section from the left hand side menu and click on Add Autoresponder in the top-right corner.
2. Select the Facebook page where you want to add the Autoresponder to and click on Next
To setup your Autoresponder you have the following options,
First, in the Autoresponder settings window, activate the Autoresponder. Turn on the option Autoresponder
Next, write the auto-reply text message, here is an example: We appreciate your time to give us a review. Thank you! – Nikola, CEO @ EmbedSocial
For the option 'Reply with the message on reviews with rating', you can choose if you would like to autoreply on reviews with rating only
Activate Add image in the reply to choose a pre-defined template, or send us your own template
Click Preview to see how the autoresponder will appear in the Facebook reviews comments section
Lastly, click Save and that's it!
If you have any questions or need more assistance, please feel free to reach out anytime and chat with us or send an email on email@example.com.