In this article, we will cover the possibility to collect reviews by sending emails to your customers.

And you can do this manually by sending the emails via your email editor or by using a software tool that you can send these emails through and have the chance to automatically store the submitted reviews in a web-based application.

Collect reviews automatically by email with EmbedReviews

Here are the steps to collect reviews via email with the EmbedReviews platform:

1. Go to 'Requests' on the left-hand side menu and click on Request Review to ask for a review from your customers:

2. In the email edit form, submit the name of the customer and email and click Request Review on the top right corner

Note: Before you do that, you can also customize the email, and write your own email template, or add your own HTML code, so please refer to this article:


https://help.embedsocial.com/en/articles/3499441-how-to-create-your-email-template

3. The customer will only need to click the provided link and submit the review in the dedicated form for your account. Here is an example of the web form:

For additional customizations, you can check out the Settings tab, where you'll be able to set a reminder or enable email notifications every time you receive a new review.

Once you collect the review, you will be able to view it in the All Reviews section, and also you can use this review and showcase it on your website.

Let us know if you have any questions or need additional assistance.

We're happy to help.

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