To address the needs of our paid customers that are dealing with financial issues due to the Covid - 19 pandemic outbreak, we added an option for pausing subscription between 1 and up to 6 months.
In the meantime, you won’t be charged at all.
Please note: Once you pause your account your widgets will stop working on your website.
After the period you have selected (1-6 months), your subscription will automatically resume and the widgets will be active again.
To pause your EmbedSocial monthly subscription, follow the steps below:
Log in to your EmbedSocial account
Navigate to your ‘Accounts’ settings
Click ‘Pause Monthly Subscription’
A popup will appear where you will need to select 1, 3 or 6 months for pausing the account and click "Yes, Continue".
In case you decide that you want to continue with your subscription earlier than selected, choose ‘Resume Subscription’ - a button that will appear in the same position in the 'Accounts' page.
If you have any questions or need additional assistance please feel free to reach out and chat with us or send us an email at firstname.lastname@example.org
We're happy to help.