To address the needs of our paid customers that are dealing with financial issues due to the Covid - 19 pandemic outbreak, we added an option for pausing subscription between 1 and up to 6 months.
In the meantime, you won’t be charged at all.
Please note: Once you pause your account your widgets will stop working on your website.
After the period you have selected (1-6 months), your subscription will automatically resume and the widgets will be active again.
To pause your EmbedSocial monthly subscription, follow the steps below:
- Log in to your EmbedSocial account
- Navigate to your ‘Accounts’ settings
- Click ‘Pause Monthly Subscription’
A popup will appear where you will need to select 1, 3 or 6 months for pausing the account and click "Yes, Continue".
In case you decide that you want to continue with your subscription earlier than selected, choose ‘Resume Subscription’ - a button that will appear in the same position in the 'Accounts' page.
If you have any questions or need additional assistance please feel free to reach out anytime and have a chat with us.
We're happy to help.