In this tutorial, we will show you how to reply to Google reviews via EmbedReviews app.
The reason why we’ve built this feature in the platform is to allow the users who happen to manage multiple Google My Business accounts or Facebook pages, to have the chance to respond to reviews without the need to log into each account separately.
And here is how to respond to Google reviews via EmbedReviews app:
Go to ‘All Reviews’ page
Click the ‘Reply’ button next to the review you want to respond to.
In the response screen, type your message in the input field and click ‘Send Message’:
Once you do this the response will appear directly as a reply below the customer’s review in your Google reviews, as shown below:
If you have any questions or need more assistance, please feel free to reach out anytime and chat with us or send an email at firstname.lastname@example.org.